Millennials now make up nearly one quarter of the U.S. population. As a result, many businesses thrive or fail based on whether they can successfully cater to this generation of consumers. A key component to attracting and maintaining millennial customers is offering the technology they have come to not only expect but demand of the businesses they frequent. Read more.
Artificial intelligence (AI) is rapidly evolving across various parts of the banking and payments sectors, and digital consumers are reaping the benefits from institutions that apply this technology. There is an increasing number of operational use cases for AI as well, which are proving beneficial to employees looking for more efficient ways to complete routine tasks. Read More
Over the past decade, the banking industry has made great strides when it comes to providing customers with better digital experiences – thanks in part to the rise of innovations like cloud computing and APIs. Increased competition from startup fintechs has also motivated banks to offer a broader range of digital products and services. Read More
It’s no secret that technology is dramatically changing the way financial services are being delivered. At the beginning of 2010, few banks offered mobile banking apps; now having one is almost a requirement to conduct business. Read More
The idea of sharing data and exposing APIs to third parties was usually routinely dismissed out of hand by financial institutions. But that’s beginning to change, as both regulatory and consumer demands are moving the world in the direction of open banking. Read More
Real-time payments (RTPs) have long been a dream for consumers and the financial industry alike, but so far have yet to become ubiquitous. In the U.S., the legacy systems used to run banks – and the rails on which payments are moved – simply weren’t built to handle RTPs. Read More